PRIVACY AND COOKIE POLICY

 

PRIVACY AND COOKIE POLICY
This privacy policy is intended to help you understand what data we collect, why we collect it, and how we use it. This is important not only to ensure the security of your personal data, but also to ensure that Teqcoat complies with all requirements of the General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.
 
GENERAL DATA PROTECTION REGULATION (GDPR)

The GDPR establishes new rules for how personal data is processed and how the right to privacy is respected. Its purpose is to strengthen and harmonize data protection rules and rights for EU citizens.

The regulation applies to all EU organizations and to organizations outside the EU that provide goods or services to EU citizens or use tracking technologies (such as cookies or tracking pixels) to monitor EU users’ behavior.

Læs more about the EU’s persondataforordning 2018 (GDPR)
 
1. PERSONAL DATA – WHAT WE COLLECT AND WHY

We offer certain features on our website that are only available through the use of tracking technologies. You may block, delete, or disable these technologies through your browser settings. However, rejecting cookies may limit the functionality of the website.

These technologies allow our website to store relevant information in your browser or device and later retrieve it so that our systems can identify you. Where relevant, we protect cookies and similar technologies with unique identifiers to ensure that only we and our authorized service providers can interpret them.

 
1.1 COOKIES

By using this website, you accept our cookie policy.

This website uses cookies to enhance user experience. Many functions depend on cookies, and the website may not function properly if cookies are disabled.

We treat information collected via cookies as non-personal data. Where IP addresses or similar identifiers are considered personal data under law, they are treated as such.

If non-personal data is combined with personal data, the combined data is treated as personal data.

 
1.2.1 WHAT ARE COOKIES?

A cookie is a small file stored by your browser on your computer. It enables recognition of your device and remembers previous choices, such as language settings.

Cookies cannot spread viruses or harmful software. They are automatically deleted after a certain period but renewed upon each visit. Cookies do not identify you personally.

If you provide personal information, cookies may be used to remember you on future visits.

 
1.2.2 COOKIES USED ON THIS WEBSITE
Functionality
Cookie settings
Statistics
Google Analytics

_ga - 2 years

Tracks website traffic and visitor behavior.

_gid - (Session)
Tracks time spent on the website.

_gat - (Session)
Limits Google request rates.

collect - 2 years
Sends device and behavior data to Google Analytics.

GOOGLE TAG MANAGER
_dc_gtm_UA-# - (Session)
Controls Google Analytics tracking.

• Marketing
• Youtube

PREF - 8 months
This cookie stores your preferences and other information, including your preferred language, how many search results you wish to display per page, and whether you have enabled Google’s SafeSearch filter.

VISITOR_INFO1_LIVE - 179 days.
A cookie created by YouTube that measures your connection speed to determine whether you should use the new or the old video player.

YSC - Session
This cookie is created by the YouTube video service on pages with embedded YouTube videos. It is used when YouTube videos are embedded. HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID: These cookies are set through embedded YouTube videos. They collect anonymous statistical data, such as how many times a video has been viewed and which display settings are used. No sensitive data is stored unless you are logged into your Google account. In that case, your choices may be linked to your account—for example, if you have clicked “like” on a video. Maximum lifespan: 2 years.
 
GOOGLE ADWORDS
ads/ga-audiences - 2 years - Used by Google Ads to re-engage visitors who are likely to convert into customers based on their online behavior across websites.
 
Cookie Settings
 
1.2.3 TAG MANAGER
We continuously strive to improve the customer experience on our website by providing visitors with more personalized and targeted campaigns and offers. To achieve this, we use Google Tag Manager (GTM).

GTM is a small piece of code that helps us track user behavior across our websites and then sends the data to our Google Analytics account. The data is then properly organized and ready to be analyzed and reviewed for potential website improvements and remarketing campaigns.

We consider Google to be a third-party data processor (see Section 2 below).
 
1.2.4 HOW CAN I AVOID THE USE OF COOKIES ON THE WEBSITE?
Regardless of which browser you use, you can adjust your browser settings to prevent cookies from being stored. Some browsers only allow you to change this setting for specific websites.

If you do not wish to accept cookies or would like to delete them, please see the instructions here: http://minecookies.org/cookiehandtering.
 
1.4 CONTACT FORMS

If you choose to contact us using a contact form on our website, your information will be stored in our backend, compiled into an email, and sent to us via SMTP (Simple Mail Transfer Protocol).

If relevant, the information in the email will be transferred to our CRM system. The data will then be linked to an existing account with a similar email address or created as a new contact.

 We may follow up on your inquiry and therefore reserve the right to store your contact details until the matter has been resolved.

We do not share your information with third parties.

 
1.5 NEWSLETTERS
If you choose to subscribe to our email newsletter, the email address you provide will be sent to Mailchimp, which provides us with email marketing services. We consider Mailchimp to be a third-party data processor.

Your email address will remain in our own database and in Mailchimp’s database for as long as we continue to use Mailchimp’s email marketing services or until you specifically request to be removed from the list. You may do so by unsubscribing via the links included in our newsletters or by requesting removal by email. When requesting removal by email, please send your message from the email account that is subscribed to our newsletters.

When you subscribe to our newsletter, you provide your name and email address. We use this information solely to send you the newsletter and personalize its content.

Information about your use of our newsletters — including whether they are opened, how long they remain open, when the email is deleted, and whether links are clicked — is collected by our IT systems in anonymized form. We use this data to improve our services and better tailor our content to recipients’ interests.

Your personal data is stored until you unsubscribe from the newsletter. Upon unsubscription, your data is deleted from our systems and those of our data processors.

We do not share your information with third parties.
 
2. OUR THIRD-PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected. Please refer to their respective websites for more information.
 
Google (Privacy Policy)
Mailchimp (Privacy Policy)
Tag Manager (Google Privacy Policy)
Curanet
 
3. DATA BREACHES
We will report any unlawful breach of this website’s database or the databases of any of our third-party data processors to all relevant individuals and authorities within 72 hours of the breach, if it is determined that personally identifiable data has been compromised.
 
4. DATA MANAGEMENT
Data management on this website is handled by Teqcoat A/S, which is a privately owned Danish limited company (CVR no.).

Teqcoat A/S

Fabriksvej 12

6920 Videbæk, Denmark

Tlf.: +45 88 27 10 00

info@teqcoat.dk
 
5. RRIGHT OF ACCESS AND RIGHT TO BE FORGOTTEN
Please contact us if you wish to request access to your personal data stored in our databases, or if you would like your personal data to be deleted. We will respond without undue delay and in any case within one month of receiving your request, although this period may be extended in complex cases.

Teqcoat A/S

Fabriksvej 12

6920 Videbæk, Denmark

Tlf.: +45 88 27 10 00

info@teqcoat.dk
 
When a privacy-related inquiry or a request for access/download is received, we have a dedicated team that reviews the request and seeks to resolve the specific concern or inquiry. If your matter is more substantial, we may contact you for further information.
 
6. QUESTIONS REGARDING THE PRIVACY AND COOKIE POLICY
If you have any questions or concerns regarding our privacy policy or data processing, or if you wish to file a complaint about a potential violation of personal data protection legislation, please contact us:

Teqcoat A/S

Fabriksvej 12

6920 Videbæk, Denmark

Tlf.: +45 88 27 10 00

info@teqcoat.dk
 
When a privacy-related inquiry or a request for access/download is received, we have a dedicated team that reviews the request and seeks to resolve the specific concern or inquiry. If your matter is more substantial, we may contact you for further information.